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The Public Service Commission invites CenturyLink customers who are experiencing chronic problems with their landline telephone service to tell the PSC about them by submitting comments in a PSC investigation proceeding. After an informal investigation of CenturyLink’s quality of service found violations of the PSC’s rules requiring timely repair of out-of-service trouble reports, the PSC has initiated a contested case proceeding to continue this investigation. In the contested case proceeding, the PSC will further examine CenturyLink’s servi...
