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Montana-Dakota Advises Customers to be Wary of Telephone Scam Regarding Utility Service


Montana-Dakota Utilities is warning its customers about a utility scam that has hit parts of our service territory, including the Watford City and Williston area. People have been receiving calls from someone who states that if you do not pay your utility bill immediately over the phone, your utility service will be disconnected. Montana-Dakota Utilities does not operate in that manner. If you receive such a call, hang up and call us at 1-800-638-3278 and let us know you received the call. Customers should not share information such as credit card or checking account numbers with individuals who contact them in this manner. Representatives of Montana-Dakota Utilities will always have your utility account number, we will never insist that you use a prepaid debit card to make your payment, and we only send disconnection notices by U.S. mail. Any personnel in the field to carry out a disconnection will have a company ID and will present it upon request. Additional information is available on our website: Montana-Dakota Utilities Co. distributes natural gas and generates, transmits and distributes electricity and provides related services in the northern Great Plains. The company serves approximately 135,000 electric customers and 245,000 natural gas customers in 262 communities in North Dakota, South Dakota, Montana and Wyoming. Montana-Dakota is a division of MDU Resources Group, Inc., a diversified natural resources company traded on the New York Stock Exchange as “MDU.” For more information about MDU Resources, visit the company’s Web site at For more information about Montana-Dakota, visit Media Contact: Mark Hanson at (701) 530-1093 or [email protected]


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