Postmaster General’s Commitments to Senator Take Effect in State
U.S. Senator Heidi Heitkamp today announced that, as a result of her recent meeting with United States Postmaster General Patrick Donahoe, the United States Postal Service (USPS) will be introducing Mobile Point of Sale (mPOS) devices in six locations across North Dakota this week.
At her recent meeting with Donahoe, Heitkamp received commitments from USPS to improve mail delivery and standards in North Dakota. These included the implementation of mPOS devices, which allow USPS employees to process many simple transactions away from the counter, making it more convenient and efficient for customers to complete transactions.
“It’s no secret that mail delivery and service standards need to be improved in North Dakota and this is a positive step forward,” said Heitkamp. “Anything we can do to make the Postal Service work better for North Dakotans is a welcome development. The commitments I received from Postmaster General Donahoe are critical for folks across the state and I will keep pressing USPS to continue to follow through so that all the hard-working North Dakotans I hear from every day have the mail delivery and service standards they deserve.”
Heitkamp previously called on North Dakotans to share their stories as part of her Fix My Mail grassroots effort if they encountered extensive delivery times or had to deal with other problems with their postal service. Heitkamp will continue to present the stories to the USPS Postmaster General and the GAO. More than 100 North Dakotans have submitted stories to Heitkamp. Click here to submit stories.
In February, Heitkamp helped advance comprehensive postal reform out of the Senate Homeland Security & Governmental Affairs Committee after the panel adopted key changes she made to the legislation that will improve mail service in rural communities throughout North Dakota.
- See more at: http://www.postal-reporter.com/blog/senators-say-usps-mpos-devices-will-improve-customer-service-in-6-north-dakota-locations/#more-7599
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